iaminsured.com Privacy Policy
TOKIO MARINE HIGHLAND INSURANCE SERVICES, INC. - PRIVACY POLICY STATEMENT

We value our business relationships and respect the privacy rights of each of our customers. Because we are committed to handling private information responsibly, we have established the following Privacy Policy Statement to explain to our customers how we gather and use personal information.
INFORMATION WE COLLECT

We often collect public and nonpublic personal information from any one or more of the following sources:


    • Information stated on applications for insurance products or services submitted to us, and on any other forms related to such applications for insurance products or services; such information may include, name, address, telephone number, account number, account balance, previous insurance record, and any other information you submit to us;
    • Information about the nature and quality of each insurance transaction with us, our affiliates, or others; such information may include payment history, claims history, claims investigation, medical information, property value, insurance coverage, and insurance limits;
    • Information submitted to us through the internet; such information includes any information submitted to request information, apply for insurance, make a claim, or otherwise contact us.
    • Information provided by insurance agents or brokers involved in placing insurance with us;
    • Information from consumer reporting agencies, credit reporting agencies, and insurance companies; and,
    • Information from governmental agencies, courts, and independent reporting agencies; such information may include motor vehicle reports, claims reports and property inspection reports.

INFORMATION WE DISCLOSE

We disclose public and nonpublic personal information that we collect as follows:


    • We disclose some or all of the information we collect, including nonpublic personal information, to our employees, affiliates and others so that they are able to perform services for us, or on our behalf; such services include effecting, administering, underwriting, adjusting, investigating, enforcing, marketing and servicing each of the insurance products, services and claims transacted with or through us;
    • We do not disclose any of the information we collect, except as permitted by law; this means that we are legally permitted, or required, to disclose nonpublic personal information to the certain third parties without prior consent.

CONFIDENTIALITY AND SECURITY

We protect the confidentiality and security of the information we collect as follows:


    • We do not sell or share the information we collect to any one for marketing purposes;
    • We contractually require every person or organization providing products or services for us or on our behalf to protect the confidentiality of nonpublic personal information;
    • We prohibit any person or organization from disclosing or using nonpublic personal information other than to carry out the purposes of the insurance products and services we provide;
    • We maintain physical, electronic and procedural safeguards so that all nonpublic personal information is treated in accordance with this Privacy Policy Statement; such safeguards include advanced data-encryption and storage technology, secure facilities with access controls at public points of entry, various other security systems, and onsite supervision of these areas;
    • We employ an independent auditing company to annually review our security practices.

RIGHT TO CORRECT INFORMATION

We reasonably permit a person to correct the personal information we collect about them.
CONTACTING US

You may contact us if you have any questions about this Privacy Policy Statement. Please write to us Tokio Marine Highland Insurance Services, Inc., Attention: Legal and Compliance Department, 2050 Main Street, Suite 820, Irvine, CA 92614 or via email at compliance@tmhighland.com.
Privacy Policy Terms of Use iaminsured © 2025